Frequently Asked Questions

ChemPro Pharma specializes in German-made pharmaceutical-grade products including Injectable Anabolics (Testosterone, Nandrolone, Trenbolone), Oral Anabolics, PCT (Post Cycle Therapy) compounds, Peptides for recovery and anti-aging, and HGH (Human Growth Hormone). All products are pharmaceutical-grade and sourced from reputable German manufacturers.

Yes, all ChemPro Pharma products are pharmaceutical-grade and manufactured in Germany according to strict quality standards. We only source from reputable manufacturers and provide clear labeling with dosage, form, and volume information.

Browse our products by category or fitness goal, add items to your cart, proceed to checkout, enter your shipping address, and select your preferred payment method (Interac e-Transfer, Bitcoin, or Ethereum). You will receive an order confirmation with payment instructions via email.

Currently, ChemPro Pharma only ships within Canada. We serve all Canadian provinces and territories with fast, discreet shipping.

ChemPro Pharma operates as an e-commerce platform. We do not require prescriptions for orders. However, customers are responsible for understanding and complying with their local regulations.

ChemPro Pharma accepts three payment methods: Interac e-Transfer (primary method for Canadian customers), Bitcoin (BTC), and Ethereum (ETH). Credit card processing is coming soon.

After placing your order, you will receive an email with e-Transfer instructions including the recipient email and security question/answer. Send the payment through your online banking, and reply to our email with the e-Transfer confirmation. We typically verify payments within 24 hours.

Select cryptocurrency payment at checkout. You will receive a wallet address and the exact amount to send. After sending payment, email us the transaction hash (TXID) for verification. We confirm crypto payments once they receive network confirmations.

Yes. Interac e-Transfer is a secure Canadian banking standard. Cryptocurrency payments are processed on-chain with no sensitive financial information stored on our servers.

ChemPro Pharma ships Canada-wide via Canada Post and Purolator. Shipping costs are calculated at checkout based on your location and package weight. We offer FREE SHIPPING on orders over $350 CAD. All orders are shipped in discreet packaging with no external branding.

Orders are typically processed and shipped within 1-2 business days after payment verification. Transit time is 2-7 business days depending on your location within Canada. Total delivery time is usually 3-9 business days from payment confirmation.

Yes, all ChemPro Pharma orders are shipped in discreet packaging with no external indication of contents. The sender name is generic and does not reference pharmaceutical products.

Once your order ships, you will receive an email with your tracking number. You can track your package on the carrier's website (Canada Post or Purolator). You can also view your order status by logging into your ChemPro Pharma account.

If your order is lost in transit or arrives damaged, please contact our customer support at support@chempropharma.ca with your order number and details. We will work with the carrier to resolve the issue and ensure you receive your products.

Injectable anabolics are administered via intramuscular injection and typically have higher bioavailability and longer half-lives. Oral anabolics are taken in tablet or capsule form, offering convenience but requiring daily dosing. Injectable compounds generally have less liver stress compared to oral variants.

PCT (Post Cycle Therapy) refers to compounds used after completing an anabolic cycle to help restore natural hormone production, minimize side effects, and maintain gains. Common PCT compounds include SERMs (Selective Estrogen Receptor Modulators) and aromatase inhibitors.

Peptides are short chains of amino acids used for various purposes including recovery, fat loss, anti-aging, and performance enhancement. Common peptides include BPC-157 for recovery, CJC-1295 for growth hormone release, and Ipamorelin for anti-aging benefits. Peptides are typically administered via subcutaneous injection.

HGH (Human Growth Hormone) is a peptide hormone that stimulates growth, cell reproduction, and regeneration. It is used for anti-aging, fat loss, muscle recovery, and overall wellness. Pharmaceutical-grade HGH requires refrigeration and is administered via subcutaneous injection.

Dosages vary based on individual goals, experience level, and specific compounds. We recommend starting with lower dosages and consulting product literature or knowledgeable professionals. Our customer support team can provide general guidance, but we are not medical professionals.

No, you can checkout as a guest. However, creating an account allows you to track orders, save shipping addresses for faster checkout, and view your order history for easy reordering.

Click "Sign Up" in the navigation menu. You can create an account using email verification. Once verified, you can manage your profile, addresses, and orders.

ChemPro Pharma offers 24/7 customer support via email. Contact support@chempropharma.ca for general inquiries or orders@chempropharma.ca for order-specific questions. We typically respond within 24 hours.

Orders can be cancelled or modified before payment verification and shipping. Once shipped, orders cannot be cancelled. Please contact support@chempropharma.ca immediately if you need to make changes.

Due to the nature of pharmaceutical products, we cannot accept returns on opened or used products. If you receive a defective or incorrect product, please contact support@chempropharma.ca within 48 hours of delivery with photos and your order number for resolution.

Yes, all ChemPro Pharma products are manufactured in German pharmaceutical facilities that adhere to strict quality standards. Our suppliers provide certificates of analysis and batch testing documentation.

Injectable and oral anabolics should be stored at room temperature away from direct sunlight and moisture. Peptides and HGH require refrigeration (2-8°C) and should never be frozen. Always check individual product storage instructions.

All pharmaceutical compounds carry potential risks and side effects. Common side effects vary by product but may include hormonal changes, liver stress (oral compounds), cardiovascular effects, and others. We recommend thorough research and consultation with healthcare professionals before use.

ChemPro Pharma provides educational product descriptions and general information. However, we are not medical professionals and cannot provide personalized medical advice. We recommend consulting with knowledgeable healthcare providers or coaches experienced in performance enhancement.